Return & Refund Policy

Refund & Return Policy Taibahdrop | taibahdrop.store Last Updated: June 2026 We comply with UAE Federal Law No. 15 of 2020 on Consumer Protection and Cabinet Decision No. 66 of 2023. 1. RIGHT TO RETURN You may return items within 14 days of delivery, provided: - Item is unused, unwashed, and in original condition - Original packaging and tags are intact - Proof of purchase is available 2. NON-RETURNABLE ITEMS - Used or damaged items (by customer) - Intimate apparel and swimwear (hygiene reasons) - Digital/downloadable products - Customized or personalized items - Items marked as "Final Sale" 3. DEFECTIVE OR WRONG ITEMS If you receive a defective, damaged, or incorrect item, contact us within 48 hours of delivery. We will arrange a free return pickup and send a replacement or full refund at no cost to you. 4. REFUND TIMELINE - Approved refunds are processed within 7–14 business days - Refunds are returned to the original payment method - Bank processing may take an additional 3–5 business days 5. HOW TO REQUEST A RETURN Email: taibahdrop@gmail.com Subject: Return Request – [Order Number] Include: Order number, reason for return, photos (if damaged) 6. EXCHANGE POLICY Exchanges are accepted for wrong size or defective items within 14 days. Availability is subject to stock. 7. SHIPPING COSTS Return shipping is free if the item is defective or incorrect. For change-of-mind returns, shipping costs are borne by the customer. For questions: taibahdrop@gmail.com